Accessibility Statement
Last Updated: November 22, 2025
Our Commitment to Accessibility
Never Leave The Playground is committed to ensuring digital accessibility for people with disabilities. We strive to make our website and Progressive Web App (PWA) usable by everyone, regardless of ability.
This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards established by the World Wide Web Consortium (W3C).
Accessibility Features
đ¯ Keyboard Navigation
The entire website is fully navigable using keyboard-only input. Use the Tab key to move between interactive elements and Enter or Space to activate buttons and links.
đī¸ Visual Clarity
We use high-contrast text colors and clear visual hierarchy to make content easy to read. Font sizes are scalable, and text remains readable even when enlarged up to 200%.
đˇī¸ Semantic HTML
Our pages use proper HTML semantic tags (headings, lists, navigation landmarks) that screen readers can interpret accurately.
đą Responsive Design
The website is fully responsive and works seamlessly on all devices: desktops, tablets, and smartphones.
đ Screen Reader Support
All images include descriptive alt text. Form fields are properly labeled. Video content includes captions where available.
⊠Skip Navigation Links
A "Skip to main content" link at the top of each page allows keyboard and screen reader users to bypass navigation.
đŽ Focus Indicators
Interactive elements clearly indicate when they have keyboard focus, making navigation transparent for all users.
đ´ Offline Access
Our Progressive Web App caches critical content locally, allowing access to essential pages even without internet connectivity.
Supported Assistive Technologies
We test our website with the following assistive technologies:
- Screen Readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS, iOS)
- Voice Control: Windows Speech Recognition, Voice Control (macOS)
- Magnification: Windows Magnifier, Zoom (macOS)
- Keyboard Navigation: All functionality accessible via Tab, Enter, and Space keys
Known Accessibility Issues
While we work continuously to improve accessibility, some known limitations exist:
- Video Content: Some older video content may lack captions. We're working to add captions to all videos.
- Third-Party Services: Embedded content from YouTube, Payhip, and Mailchimp may have their own accessibility limitations beyond our control.
- PDF Documents: Older PDF documents on the site may not be fully accessible. Contact us for alternative formats.
Accessibility Standards Compliance
WCAG 2.1 Level AA
Guideline Compliance: We aim to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Conformance Level: Partial conformance â we meet most Level AA criteria and are continuously working to achieve full conformance.
Last Assessment: November 22, 2025
How to Request Accessibility Support
If you experience difficulty accessing any content on our website or have accessibility feedback, please contact us:
đ§ Email Support
Send accessibility concerns to: [email protected]
đ Phone Support
Call us: 407-349-5587
Please include:
- The URL of the page with accessibility issues
- A description of the specific problem
- Your assistive technology (if applicable)
- Your preferred contact method and best time to reach you
We aim to respond to all accessibility concerns within 5 business days.
Third-Party Content
Some content on our website is embedded from third parties (YouTube, Payhip, Mailchimp, Google Analytics). While we've selected these services for their accessibility features, we cannot guarantee full WCAG compliance for third-party platforms. If you encounter accessibility issues with embedded content, please report them to us.
Continuous Improvement
We are committed to ongoing accessibility improvements. Our accessibility roadmap includes:
- Adding captions and transcripts to all video content
- Enhancing color contrast throughout the site
- Testing with real users who have disabilities
- Regular WCAG 2.1 compliance audits
- Staff training on web accessibility standards
⨠Your Feedback Matters
Accessibility is an ongoing journey. If you notice areas for improvement or have suggestions, we'd love to hear from you. Your feedback helps us create a more inclusive experience for everyone.