Privacy Policy

Your Privacy Matters

Never Leave The Playground ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and mobile application.

Information We Collect

Information You Provide

• Newsletter Sign-ups: Email address and name (optional) when you subscribe to our newsletter via Mailchimp
• Contact Forms: Name, email, and message content when you contact us
• Purchase Information: Payment details processed securely through Payhip (we do not store credit card information)

Automatically Collected Information

• Analytics Data: We use Google Analytics to understand how visitors use our site (page views, session duration, device type, approximate location)
• Cookies: Small data files stored on your device to remember preferences and improve user experience
• Service Worker Cache: Our Progressive Web App caches pages and images locally on your device for offline access

How We Use Your Information

• To send newsletters and program updates (only if you subscribed)
• To respond to your inquiries and support requests
• To process video purchases through Payhip
• To improve our website and app functionality
• To understand user behavior and optimize content
• To comply with legal obligations

We Do NOT Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We only share data with trusted service providers who help us operate our website:

• Google Analytics: Website traffic analysis (anonymous data)
• Mailchimp: Email newsletter delivery (only if you subscribe)
• Payhip: Secure payment processing for video purchases
• Netlify: Website hosting and content delivery

These providers are contractually required to protect your data and use it only for the services they provide to us.

Cookies and Tracking

We use cookies for:

• Essential Cookies: Required for website functionality (service worker, preferences)
• Analytics Cookies: Google Analytics to understand site usage

You can disable cookies in your browser settings, but this may affect website functionality.

Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Unsubscribe: Opt out of newsletters at any time (click "unsubscribe" in any email)
• Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at [email protected]

Children's Privacy

Our website and app are designed for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

Data Security

We implement reasonable security measures to protect your data, including:

• HTTPS encryption for all website traffic
• Secure hosting with Netlify
• Regular security updates
• Limited access to personal data

However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Third-Party Links

Our website contains links to third-party websites (YouTube, Facebook, Instagram, etc.). We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.

International Users

Our website is hosted in the United States. If you access our site from outside the U.S., your information may be transferred to and processed in the U.S. By using our website, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent changes. Continued use of our website after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

• Email: [email protected]
• Website: neverleavetheplayground.com